Above and beyond!
We’ve used Precision Gas for several projects over the years and each time we are even more amazed at their quality of work and attention to detail. Matt is a true professional who’s commitment to quality and service is unsurpassed. I called on a Sunday to ask a question about our old thermostat. Matt showed up a couple hours later, inspected our furnace and then replaced the thermostat. Above and beyond!
Matt and his team performed a great install of a 2 stage variable 100kBTU American Standard furnace and a 50g Rheem water heater for our home in Vancouver. In addition, an earthquake gas valve was installed since they worked on the gas anyways. We had 3 other companies (2 large and one medium size company) come in to provide a quote. Matt’s quote was better and since Matt was doing the install too, he provided a much better explanation of what needed to be done, he also didn’t suggest any short cuts. I was home when the installation was done and checked whether Matt and his team was doing the work well. He brought two additional staff and they arrived on time, worked hard over the 1 1/2 days, ensured we had heat and warm water at end of day one by working into the evening on the first day. They tested the install, connected the furnace with my Nest, provided a great explanation on how the three components worked. Since the install I saw a very considerable drop in gas costs and there have been no issues with any of the equipment. Matt helped afterwards with the Fortis rebate which was nice. Matt suggested to install a Perfect Platform, a box that raises the furnace so that air flows easier into the furnace. While skeptical at first, I think it was the right decision as after reading more on it it is better to provide air to the furnace from the bottom instead of the side. That platform also allows for a big fat air filter that can be easily accessed. Overall a great install and crew. I never heard of the company prior but American Standard referred me to him. Originally, I wanted to go for a bigger size company and not a smaller one like Matt’s. Matt has good genes as he looks younger than he is but after spending about an hour talking about the quote and install, I quickly realized he has a lot of experience. I trusted my gut when I we had to decide on who to install and I have no regrets at all. I have recommended him to other people and I would only write this review if he truly did a great job. [Update Jan 2020: now it’s already a year later after the install. No issues and still happy. During the year there was indeed a drop in heating costs and the American standard furnace and water heater perform well. I replaced the air filter twice. What I did do before the install was to have the ducts cleaned and run the old machine to get dust out. When the new furnace came in it was so strong it sucked more dust out but after that not much more. It’s been super easy to replace filter. Also one thing that Matt suggested turned out well and that was to have the exhausts run through the chimney instead on the side of the house. It really reduces the noise from the exhaust.]
Way to go
June 5th, 2019, I called Matt at Precision Gas and Mechanical in Vancouver BC to inquire about a fireplace service and tune-up and the cost of said service. Matt spent at least 30 minutes with me on the phone explaining how to service my fireplace myself in detail and I saved anywhere from $150.00 to $200.00 plus 5% GST!! I told him that I was on the Better Business Bureau’s website and spoke with many business’s which I called and found most of them not helpful at all with one business hanging up on me! Matt stepped up to the plate on my 65th birthday! Way to go Matt @ Precision Gas. Precision Gas has a A+ rating with the BBB and I can honestly see why!
I love these guys
I love these guys — they are artists disguised as technicians. Professional and timely too boot!(just look at this amazing work)